Mitch has been great to work with. He has gone the extra mile to fill the orders. When an order was lost, he stepped up and put together a replacement in less than 24 hrs so we could have product in hand for an Alumni event. Mitch and Frattire are an excellent company to deal with. Mitch understands the necessity of good customer service, something that is rare in today's online buying experience! We will definitely use Frattire for all our printed apparel needs!