Hopefully all these FAQs can answer your questions! If not, just Facebook message us and we’ll help out :)
Q: How custom can I make my Build Your Own Jersey?
A: As custom as you like! You have the opportunity to custom the trims, sleeves, back, front portions of the jersey. If you need ideas, take a look at our Jersey Store to see what we’ve done before!
Q: Can I print a logo/trademark of my favorite sport team?
A: Unfortunately no. All leagues copyright their trademarks and logos so we will not be able to print any logos that pertain to a sport team like in the NHL, NBA, NCAA, NFL, MLB etc. Please do not upload any logos of sports teams because we will refuse to print those licensed items.
Q: How do I see how it will look like after I place my order?
A: When you place your order, our design team will put together a mock up for your approval within 2 business days. Once approved, it will be put on the production schedule and mail out in 4 weeks.
Q: What if I need to make changes after I see the mock up?
A: We’ll make sure the jersey is perfect for you so just let us know all the final changes you need and we’ll make it happen!
Q: Am I limited to how many changes I can make?
A: Your Build Your Own jersey includes up to 3 revisions. So please make sure you are detailed on your initial entry and revisions!
Q: What's the material of the jerseys?
A: All jerseys are sublimated which means artwork is dyed into the fabric and locked in. We do not offer Stitched versions yet.
Q: What can’t I put on a jersey?
A: There are a few limitations on designs. We do not condone any sexist, racist, derogatory designs. Also, logos/trademarks use without permission is not acceptable. We reserve the right to decline specific designs that are unlawful and disrespectful.
Q: How do the jerseys fit?
A: We have a measurement list of all the jerseys we offer. Please review the sizing before purchasing.
Q: Do you offer Youth Sizes?
A: We are working to add Youth Sizes to our jersey lines. Hopefully we will have Youth Sizes added soon!
Q: How long does production take?
A: Custom jersey take 4 weeks for production. Then they mail out to the address of your choice.
Q: Can I expedite my order?
A: At this moment, we do not offer expedited options for jerseys since it takes time to design your jersey and jerseys are made from scratch.
Q: Can I reprint, exchange or return my jersey?
A: Since all jerseys are print on demand based off your specific design instructions, we do not offer reprints, exchanges or returns. So make sure the mock up and size are what you need! Ask any questions to make sure the jersey is perfect for you!
In case of a misprint or defect from production, this is the only case we can offer a reprint. If the jersey has a production-made error, we will replace your jersey at no cost to you.